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Generally, warranty claims fall into one of the three categories:
To report a Trade-Contractor Claim at any time during your warranty period:
In the event of an emergency after normal business hours, contact Berks Homes at 1-877-856-6267 Ext. 8 and leave a voicemail with a description of the issue and a technician will contact you as soon as possible. IF the issue requires a Trade Contractor, contact the appropriate contractor BEFORE leaving a message with Berks Homes.